Privacy Policy

Who We Are

We are Guangzhou Haishun Tiancheng International Logistics Co., Ltd, a logistics company headquartered in Guangzhou, China, with receiving locations in Guangzhou and Shenzhen. uslcl.com is the China-to-US LCL shipping service site of the Haishun Tiancheng group; our corporate website is hstclogistics.com. You can learn more about our team and operations on our About page.

Information We Collect

Information you provide. When you submit a quote request or a sailing inquiry, we collect the shipment details you enter, such as origin, destination, delivery option, commodity description, number of packages, weight, volume, ready date, ZIP code and any notes you add. If you include your name, email address, phone number, company name or other contact details in your message, or when you contact us directly, we collect that information as well.

Technical information. Our hosting and security service providers may process standard technical request information, such as your IP address, browser type and device information, to operate and protect the website. We do not use advertising or analytics cookies on this site.

Please do not submit sensitive information. Do not include identity documents, payment card details, bank information or other sensitive personal data in our forms or messages.

How We Use Your Information

We use the information we collect to: respond to your enquiry and prepare freight quotes; arrange, coordinate and manage your LCL shipment, including pickup, consolidation, ocean carriage and delivery; communicate with you about your shipment and any service updates; improve our website and services; and comply with legal obligations and protect the security of our website and business.

Enquiry information is stored in our WordPress administration area so our team can review and follow up on your request. It is not published on the website or shared for marketing purposes.

We process your information on the following bases: to take steps at your request and to perform a contract with you, such as arranging your shipment; with your consent where required; and for our legitimate interests in operating and improving our logistics business, where your interests and rights do not override those interests.

Cookies and Technical Information

This website does not use advertising or analytics cookies. WordPress, the platform this website runs on, uses cookies for administrator login and basic site functionality. Our hosting and security services may process technical request information as described above. You can control or delete cookies through your browser settings; however, disabling cookies may affect how the website works for you.

How We Share Your Information

We do not sell or rent your personal information. We may share information only in the following circumstances: with shipping lines, agents, warehousing providers, customs brokers and other logistics partners to the extent necessary to perform the freight service you request; with service providers that help us operate the website and business, such as hosting and security providers; with authorities or other parties where required by law, regulation, legal process or a valid request; and in connection with a corporate transaction such as a merger or transfer of business. Where sharing is required to move your cargo, we share only the information needed for that shipment.

Data Retention and International Transfers

We keep enquiry and shipment information for as long as needed to respond to your request, provide and coordinate the service, and meet our legal, accounting and record-keeping obligations. If you ask us to remove your information, we delete or anonymize it unless we are required by law to keep it.

International freight forwarding involves cross-border transport. Information related to your shipment may be transferred to and processed in China, the United States and other countries along the shipping route. We apply appropriate safeguards and limit any transfer to what is necessary to provide the service.

Your Privacy Rights

You may ask us to access, correct, delete, restrict or receive a copy of the personal information we hold about you, or to object to our processing of it. To make a request, contact us using the details below; we will respond within a reasonable time and in accordance with applicable law.

If you are a California resident, you have the right to know what personal information we collect, to request its correction or deletion, and to opt out of the sale of personal information. We do not sell personal information, and we do not use automated decision-making that produces legal or similarly significant effects on you.

Contact Us

For any question about this Privacy Policy, or to access, correct or remove your information, contact us by phone at +86 189 2676 3119 or +86 159 8693 0607, by email at [email protected], or through our Contact page. You can also review the Haishun group’s privacy information.

We may update this Privacy Policy from time to time. Changes take effect when the updated version is posted on this page, and the “Last updated” date at the top is revised accordingly.